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Northpoint Navigator

A proven digital front door for mental health and neurodevelopmental pathways.

A digital front door

Northpoint Navigator helps NHS and system partners redesign access to support through one joined-up model for referral, triage, screening and early intervention.

A proven, co-produced solution, Navigator improves referral quality, reduces delays and gives people faster access to the right support.

Who for?

Northpoint Navigator is a solution for commissioners, providers and partnerships looking to improve flow, reduce avoidable demand and create a more needs-led pathway.

The challenge

Across the country, people face long waits, fragmented referral pathways and inconsistent access to support for mental health and neurodevelopmental needs. Referrals can be incomplete, and services are under pressure.

Around 400,000 children in England are seeking support, with long waits for autism and ADHD assessments. Systems need practical solutions now.

The solution

Northpoint Navigator is a digitally enabled access model for mental health and neurodevelopmental pathways. It brings together a single front door, structured referrals and clinician-led triage, screening and early support, helping people access the right help sooner.

Developed through live delivery in Calderdale’s Open Minds partnership, it is shaped by real demand, frontline practice and service user experience.

Why choose Northpoint Navigator?

  • Built in practice and designed for real systems
  • Supports earlier help, not just diagnosis-led pathways
  • Works across NHS, local authority and VCSE partners
  • Co-developed with frontline teams and service users
  • One clear front door, with structured referrals, integrated triage, early support options, and better data flow

How else we are supporting young people in Calderdale

We are fundraising for another one of our projects in Calderdale - Little Voices. The money we are raising will help fund a vital initiative to support children who have experienced domestic abuse, delivered by us in partnership with EdShift.

Interested in hearing more?

If your system is looking to modernise access to mental health or neurodevelopmental support, we can help.

Talk to us about how Navigator could support your local pathway redesign, reduce avoidable demand and improve access to the right support at the right time.

Interested in hearing more?

If your system is looking to modernise access to mental health or neurodevelopmental support, we can help.

Talk to us about how Navigator could support your local pathway redesign, reduce avoidable demand and improve access to the right support at the right time.

The Northpoint Navigator model, including its structure, diagrams and supporting content, is the intellectual property of Northpoint Wellbeing. It is protected by copyright and may not be reproduced, adapted or distributed without prior written permission.

We share this model to support understanding and collaboration, but it remains a proprietary framework developed by Northpoint.