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Northpoint is committed to providing a website that is accessible and easy to use for the widest range of visitors possible, regardless of disability or impairment.

Accessibility statement

We want as many people as possible to be able to use this website.

We use the words ‘accessible’/‘accessibility’ to describe equal access for people who may need the information we provide on our website in a way that makes it easier for them to understand.

We also try to use plain language to make our website as clear as possible to understand.

Browser options

You can use your web browser’s in-built accessibility options to help you navigate the website.

All pages across our website have a consistent global navigation, including a link to the homepage (the Northpoint logo, top left) and to all other pages using the primary menu (top bar).

Document download

There are a few PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files, by visiting the Adobe site.


Google has a free translation service which can change words and phrases between English and more than 100 different languages. We recommend the use of Google Translate for the translation of our website content into different languages. The service may not be absolutely accurate and may struggle with some technical or medical terms.

Alternative format for information

Please don't hesitate to contact us if you need information in an alternative format, e.g. large print.

NHS Accessible Information Standard

The NHS Accessible Information Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.

Adapting our website to suit your needs

BBC My Web, My Way offers advice and practical tips to help people with disabilities make the most of the internet. This includes how to change the fonts (letter shapes) and their size, changing the colours in your web browser, changing the mouse pointer and using the keyboard instead of the mouse.

The above site also explains how to get your browser to talk to you in various different ways – go to the Screenreaders and Talking Browsers pages.

AbilityNet gives similar advice for a variety of devices.


We're always working on making improvements to our website, and we welcome any comments, suggestions or feedback. If you're using adaptive technology and are having problems accessing information on the site, please use our Feedback & suggestions form, or call or email us, with details of the problem you're finding and of the technology you're using.

0113 245 0303

Disability access information

If you're visiting our buildings at Leeds Bridge House, Leeds, or Clare Road, Halifax, and have any queries or difficulties relating to your visit, please don't hesitate to contact a member of staff, who will be happy to help.

For any enquiries about your visit, please call or email us:

Leeds Bridge House
0113 245 0303

Clare Road
01422 300001

Assistance dogs

All assistance dogs are welcome at Leeds Bridge House and Clare Road. Please contact us directly, as above, to discuss any concerns or special requirements.