As a charity, our mission at Northpoint Wellbeing is to increase access to talking therapies and emotional support services for children, young people and adults, and to provide these services in a timely manner to most effectively promote emotional wellbeing and relieve mental distress.
We know there is no ‘one size fits all’ approach to delivering mental health services, and that all clients and communities have their own unique set of challenges and potential.
We understand the need for services to respond to the changing needs of communities and commissioners, and our diverse and skilled workforce are committed to that process.
We pride ourselves on the quality of the relationships we build, and work hard to keep them at the centre of everything we do.
See the 5 areas below where we’ve had an impact on the wider mental health system, through innovation/service development:
We inherited a service with very long waiting times. We introduced a validated CAPA model, which combines demand & capacity modelling with a client-centred approach. CAMHS users and their families are invited to an initial ‘Choice appointment’, aimed at identifying what they want help with and reaching a shared understanding of the problems. From there a range of alternatives can be offered, including other services, strategies they can use to help themselves, and if appropriate, a follow-on appointment for a CAMHS intervention can be booked at that point. We were able to reduce waiting times significantly, increase the numbers of families supported each year, and improve patient experience.
We worked closely with Silver Cloud Health to develop and pilot an online mental health support platform for children & young people. Silver Cloud offers accessible in-home programmes for young people to use at their own pace while linked to a named clinician; it’s an innovative solution that makes best use of scarce staff resources, reduces the cost of services, and improves patient outcomes.
We established two services in Leeds for men and women who have experienced childhood sexual abuse, to meet a gap in provision. The service offers people a safe space to reflect on their experiences, the support or treatment they have received to date, and the options available to them. We also offer a structured peer support group for survivors.
We have worked closely with partner agencies and Aire Logic IT consultancy to design and implement an innovative online referral form for this service, with algorithm-based elements. This means that more patients with common mental health problems are assessed and made a treatment offer on the day they refer themselves, and it has significantly reduced assessment waiting times.
We worked with LSMP to create a service model of mental health assessment & triage, designed to offer timely support to large numbers of students presenting with mental health concerns. The service design has meant a high volume of patients can be supported, and patient and GP feedback is extremely positive.
Northpoint Wellbeing Ltd is a registered charity (Charity Commission registration no. 1057908) and a company limited by guarantee, registered in England and Wales (no. 3216262).
The organisation is overseen by a Board of Trustees who bring a wealth of knowledge, skills and experience to help steer the organisation.
Jane has been a Trustee of Northpoint Wellbeing for 3 years and became chair of the Board in July 2021.
She has worked in and around mental health services in Leeds since 1988, as a qualified counsellor, trainer, consultant and most recently as the adult mental health commissioner for the NHS, she retired from the NHS in 2017. Jane is committed to supporting the continuing development of psychological and emotional support services that assist people through life changes and challenges.
Jane is a founding member of Headingley Development Trust (HDT) which was established in 2005. She has been on the Board of its flagship enterprise HEART for 10 years from inception to its first five years of operation. She is currently on the Board of Headingley Greengrocer another HDT enterprise. Previously she was a Trustee of Women’s Counselling and Therapy Service and North Leeds Community Nursery.
Personal interests: Her ideal day is spent in the Lakeland Fells or Yorkshire Dales.
Guy has worked as a chartered accountant in the charity, education and housing sectors for over 30 years in a variety of leadership and financial management roles. He is currently the Director of Finance & Resources at Connect Housing, a housing association working across West Yorkshire. He is also a Board Member at Rochdale Boroughwide Housing and has held similar trustee roles in community-based charities.
The common thread throughout his career has been a desire to make sure that each organisation is run in the best possible way in order to deliver the best possible outcomes for the people that those organisations serve.
Personal: Guy still lives in Leeds, although his three grown-up children have fled the nest.
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Fi has been a Trustee of Northpoint Wellbeing since July 2018 and is a member of the Remuneration Committee. She is passionate about the importance of people’s health and wellbeing and understands the impact that mental health problems can have on an individual’s wellbeing. She is committed to promoting health and wellbeing and supporting local organisations like Northpoint Wellbeing in the work they do.
Fi is a registered nurse, with 30 years’ nursing experience working in various medical and primary care roles at local, regional and national levels. She currently works for NHS England and NHS Improvement as National Clinical Quality Lead for Health and Justice. She lives in Bingley, West Yorkshire.
Personal interests: Fi is a keen walker and loves cycling.
Greg has been a Trustee of Northpoint Wellbeing since 2016. He has 30 years’ clinical experience as a counsellor and supervisor in a variety of organisational settings and independent practice. He has a desire to offer clinical practice experience in helping 3rd sector community mental health organisations and contributes this knowledge and experience to the Board of Northpoint Wellbeing. He has published journal articles, book chapters and edited books on counselling and psychotherapy research and practice.
Greg was born in South London, moved to Yorkshire in 1973 and lives in Wakefield, he’s married with 2 children and 2 grandchildren. In the past, he has been a teacher in secondary and tertiary education and a Director of a Student Counselling and Guidance service. He has led counselling and supervisor training programmes at Bretton Hall and the University of Leeds. Greg has been a PhD research supervisor and examiner and is now a ‘Visiting Lecturer’.
Personal interests: Greg likes walking his dog, looking after pet chickens, reading, writing, music, travel in the UK, motorbike touring abroad and classic motorcycle maintenance.
Pete joined the Northpoint Board in 2020. He is a qualified chartered accountant and has over 20 years’ experience working in internal audit, risk management, compliance and internal controls roles for a variety of consultancies and blue-chip organisations. He is currently the Group Head of Internal Audit, Risk Management and Compliance in Europe’s largest empty property security provider.
He is also a Trustee-appointed governor for the Sherburn, Tadcaster and Rural Teaching School Alliance, having held this post for over 5 years.
Pete will use his breadth of experience to support the commercial strategy of Northpoint, balancing this with the need to maintain proportionate processes and internal controls.
Personal: Pete lives in Leeds and enjoys running and walking his dogs to counter his sweet tooth.
Duncan joined Northpoint in 2022. A proven and successful social sector leader, he is a Clore Social Fellow, holds a certificate and diploma in Company Direction with the Institute of Directors, and has completed the School for Social Entrepreneurs’ Leader’s programme.
Duncan became a CEO in 2018, leading Flying Futures CIC to their largest NCS contract ever and securing the organisation’s future. As CEO of Endeavour from 2020, he successfully managed the organisation through the pandemic, positioning it as a go-to provider of education and personal development programmes for young people across South Yorkshire.
Duncan’s earlier career included further education, youth work, 1-1 work in children’s homes and semi-secure units, and leading community engagement and participation, as well as looking after a number of employment services and alternative education services. Working on national programmes such as Positive Futures, Community Space Challenge and National Citizen Service (NCS), he developed significant experience in large-scale operations, supply chain management, multiple partner organisations, large staff numbers and high contract values.
Duncan is married to Charlotte and has two energetic small boys, William and Thomas. He is a keen fan of sports and the outdoors, numbering rugby, basketball, golf, walking, kayaking and snowboarding among enjoyments past and present.
Adam has been with Northpoint since 2019 and looks after all things financial (with some help from the Admin team). He is a Fellow of the Institute of Chartered Accountants of England and Wales, and comes from a career in finance and project management in the financial services sector.
Head of Organisational Systems & Compliance
Alison has been with Northpoint since 2020. She is responsible for communications, data protection and health and safety, among other aspects of the organisation. Prior to this, Alison worked in a variety of roles in public health, as well as working freelance for several large national charities.
Hazel joined Northpoint in 2021. For the previous 17 years she worked for Community Links, managing services from hostels to dual-diagnosis services, and her last role was as senior operations manager. Hazel is the Northpoint lead for Leeds Mental Wellbeing Service. Her approach is relationship-based: she likes to know what is important to people and what they need to do the best job they can.
Head of Services & Clinical Lead: Schools
Helen has been with Northpoint since 2006. Prior to that she worked as a therapist in the York NHS HR Staff Support network and with the York Young Carer Service. Helen has responsibility for all our Schools services – across Leeds, York, Harrogate and Doncaster – and oversees other related school projects. Helen is the Northpoint lead for the MindMate Wellbeing service.
Head of Business Development
Jess joined Northpoint in 2021. Previously she worked at Leeds CCG as a Mental Health Commissioner for both Adults’ and Children & Young People’s services, where she also led the development of the Leeds Future in Mind Strategy for 2021-26. Jess is responsible for all aspects of Business Development at Northpoint – which ranges from strategy to bidding for new work. She also works closely with SMT and managers to ensure seamless mobilisation of new services.
Joe has been with Northpoint since 2005. Previously he worked in mental health and homelessness charities in Leeds and London. Joe has strategic responsibility for all our Calderdale services, supporting children, young people and parents/carers – Calderdale Open Minds (previously CAMHS) and the Calderdale Mental Health Support Team (MHST) in schools – as well as the Leeds Children’s Centre Counselling Service.
Head of HR
Mandy joined Northpoint in 2022. Previously she worked as Head of HR & Business Support for a global retail service company, where she oversaw a 6-fold expansion in staff numbers and developed the business support function to underpin this. Mandy is responsible for all things ‘people’: leading the development, implementation and evaluation of ‘best in class’ people strategies to support Northpoint in achieving its vision, purpose and strategic goals.
Consultant Head of Infrastructure
Steve has worked with Northpoint since 2001. He is responsible for a range of behind-the-scenes aspects of the organisation, including payroll and pensions, procurement and maintenance of our internet and intranet presence.
– Children & young people: Calderdale services
– Children & young people: Schools services
Leeds Mental Wellbeing Service
Leeds Healthy Minds & LSMP Mental Health Advisors
Leeds MindMate Wellbeing (schools therapy services)
Calderdale Open Minds (CAMHS) & Calderdale MHST
Admin & support team
Northpoint Wellbeing started life as WPF Counselling North, before becoming Leeds Counselling in 2001. In 2015 we changed our name again, reflecting the wider geographic and therapeutic range of mental health support services that we now offer.