As a charity, our mission at Northpoint Wellbeing is to increase access to talking therapies and emotional support services for children, young people and adults, and to provide these services in a timely manner to most effectively promote emotional wellbeing and relieve mental distress.
We know there is no ‘one size fits all’ approach to delivering mental health services, and that all clients and communities have their own unique set of challenges and potential.
We understand the need for services to respond to the changing needs of communities and commissioners, and our diverse and skilled workforce are committed to that process.
We pride ourselves on the quality of the relationships we build, and work hard to keep them at the centre of everything we do.
See the 5 areas below where we’ve had an impact on the wider mental health system, through innovation/service development:
We inherited a service with very long waiting times. We introduced a validated CAPA model, which combines demand & capacity modelling with a client-centred approach. CAMHS users and their families are invited to an initial ‘Choice appointment’, aimed at identifying what they want help with and reaching a shared understanding of the problems. From there a range of alternatives can be offered, including other services, strategies they can use to help themselves, and if appropriate, a follow-on appointment for a CAMHS intervention can be booked at that point. We were able to reduce waiting times significantly, increase the numbers of families supported each year, and improve patient experience.
We worked closely with Silver Cloud Health to develop and pilot an online mental health support platform for children & young people. Silver Cloud offers accessible in-home programmes for young people to use at their own pace while linked to a named clinician; it’s an innovative solution that makes best use of scarce staff resources, reduces the cost of services, and improves patient outcomes.
We established two services in Leeds for men and women who have experienced childhood sexual abuse, to meet a gap in provision. The service offers people a safe space to reflect on their experiences, the support or treatment they have received to date, and the options available to them. We also offer a structured peer support group for survivors.
We have worked closely with partner agencies and Aire Logic IT consultancy to design and implement an innovative online referral form for this service, with algorithm-based elements. This means that more patients with common mental health problems are assessed and made a treatment offer on the day they refer themselves, and it has significantly reduced assessment waiting times.
We worked with LSMP to create a service model of mental health assessment & triage, designed to offer timely support to large numbers of students presenting with mental health concerns. The service design has meant a high volume of patients can be supported, and patient and GP feedback is extremely positive.
Jon has been leading Northpoint since 2005. He has overall responsibility for the organisation’s services, and for its growth and development.
Liz has been with Northpoint since 2010. Prior to that she worked as a psychological therapist in NHS secondary care services, and as a manager in a range of third sector mental health providers in Leeds. Liz has responsibility for all our adult services and is the Northpoint lead for Leeds Mental Wellbeing Service.
Joe has been with Northpoint since 2005. Previously he worked in mental health and homelessness charities in Leeds and London. Joe has strategic responsibility for our services supporting children, young people and parents/carers, including Calderdale Open Minds (previously CAMHS), Leeds Schools Therapy Service, and the Leeds Children’s Centre Counselling Service.
Adam has been with Northpoint since 2019 and looks after all things financial (with some help from the Admin team). He is a fellow of the Institute of Chartered Accountants of England and Wales, and comes from a career in finance and project management in the financial services sector.
Alison has been with Northpoint since 2020. She is responsible for HR, communications and data protection among other aspects of the organisation. Prior to this, Alison worked in a variety of roles in public health, as well as working freelance for several large national charities.
Steve has worked with Northpoint since 2001. He is responsible for a range of behind-the-scenes aspects of the organisation, including payroll and pensions, procurement and maintenance of our internet and intranet presence.
Leeds Mental Wellbeing Service
Admin and Support Staff
Northpoint Wellbeing started life as WPF Counselling North, before becoming Leeds Counselling in 2001. In 2015 we changed our name again, reflecting the wider geographic and therapeutic range of mental health support services that we now offer.