Accessibility

Accessibility statement

Northpoint Wellbeing is committed to providing a website that is accessible and easy to use for the widest range of visitors possible, regardless of disability or impairment.

We want as many people as possible to be able to use this website.

We use the words ‘accessible’/’accessibility’ to describe equal access for people who may need the information we provide on our website in a way that makes it easier for them to understand.

We have also tried to use plain language to make our website as clear as possible to understand.

Browser options

You can use your web browser’s in-built accessibility options to help you navigate the website.

Navigation

A sitemap is provided to assist with navigation. All pages across the site also include a link to the homepage and have a consistent global navigation.

Document download

There are a number of PDF documents available for download across the site. You can find out more about how to configure the free Adobe Reader software to obtain greater access to PDF files, by visiting the Adobe site.

Language

Google has a free translation service which can change words and phrases between English and more than 100 different languages. We recommend the use of Google Translate for the translation of our website content into different languages. The service may not be absolutely accurate and may struggle with some of the technical or medical terms on our website.

Alternative format for information

Please do not hesitate to contact us if you require information in an alternative format, e.g. large print.

NHS Accessible Information Standard

The NHS Accessible Information Standard sets out a specific, consistent approach to identifying, recording, flagging, sharing and meeting the information and communication support needs of patients, service users, carers and parents with a disability, impairment or sensory loss.

Adapting our website to suit your needs

BBC My Web, My Way offers advice and practical tips to help people with disabilities to make the most of the internet. This includes how to change the fonts (letter shapes) and their size, changing the colours in your web browser, changing the mouse pointer and using the keyboard instead of the mouse.

The above site also explains how to get your browser to talk to you in various different ways – go to the Screenreaders and Talking Browsers pages.

AbilityNet gives similar advice for a variety of devices.

Feedback

We are continually seeking to make improvements to the site and welcome any comments, suggestions or feedback. If you are using adaptive technology and are having problems accessing information on the site, please email info@northpoint.org.uk or phone 0113 245 0303, with details of the problem you encountered and the technology you are using.

Disability access information

If you are visiting our premises at Leeds Bridge House, Leeds, or Clare Road, Halifax, and have any queries or difficulties concerning your visit, please do not hesitate to contact a member of staff who will be happy to provide assistance. For any enquiries about your visit, please email or phone us:

Assistance dogs

All assistance dogs are welcome at Leeds Bridge House and Clare Road. Please contact us directly, as above, to discuss any concerns or special requirements.